Privacy Policy

ChowBella Culinary Experiences + Concierge (“ChowBella”) is committed to respecting and protecting your privacy. This privacy policy is a statement of principles and guidelines outlining how we collect, use, disclose and protect the information we collect. ChowBella's privacy practices are in accordance with all applicable federal and provincial laws and regulations.

CONSENT

By using this site, you agree with the terms of this privacy policy. Whenever you submit information via our site, you consent to the collection, use, and disclosure of that information in accordance with this privacy policy. Please be sure to read our entire privacy policy before submitting information to this site.

COLLECTION OF YOUR PERSONAL INFORMATION

When you purchase services from the site, we will collect your name, billing address, phone number, e-mail address and credit card information for the purpose of processing your request and getting back to you in a timely manner. Additionally, when you sign up to receive ChowBella newsletters, you will be asked to provide your email address. Your personal and credit card information is always secure.

USE OF YOUR PERSONAL INFORMATION

We collect your personal information to deliver the services and carry out the transactions you have requested. We also use your personal information to communicate with you and operate and improve the site. We may send periodic newsletters and announcements, as well as promotional mailings to inform you of the services available from ChowBella and its affiliates.

In addition, from time to time, we may use your personal information for the following purposes:

• to provide you with more effective customer service;
• to understand your needs and preferences, by conducting surveys, research and analysis;
• to manage, develop and improve ChowBella's business operations;
• any other purpose we may indicate to you from time to time.

DISCLOSURE OF YOUR PERSONAL INFORMATION

Except as described in this statement, we will not disclose your personal information to affiliates and third parties without your consent.

We may disclose your personal information to our affiliates and to the following third parties in the following circumstances:

1. Disclosure to Service Providers
   We may disclose your personal information to other companies that provide services on our behalf, including our software developers (including website developers and hosts), transaction processors, data processing providers, document management providers and office services providers. We will only provide those companies with the information they need to deliver the service(s) contracted for and we will ensure that they enter into agreements with us to protect the personal information that they receive.
2. Disclosure to Partner Companies
   Some ChowBella services may be co-branded and offered in conjunction with another company. If you register for or use such services, both ChowBella and the other company may receive information collected in conjunction with the co-branded services.
3. Law Enforcement and Legal Disclosure
   ChowBella may disclose your personal information to (a) a government institution that has asserted its lawful authority to obtain the information or where ChowBella has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, (b) to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, (c) ChowBella's legal counsel to protect and defend the rights and property of ChowBella.

SPAM AND UNSOLICITED EMAILS

ChowBella is concerned about controlling unsolicited commercial e-mail, or "spam." ChowBella will not sell, lease or rent its e-mail subscriber lists to third parties.

CONTROL OF YOUR PERSONAL INFORMATION

You may refuse or withdraw your consent to contact you at any time by informing us in writing (see "Contact Us" below). E-mail communications will always include an identification of the sender and an "Unsubscribe" option. You can also stop the delivery of future promotional e-mail from ChowBella by following the specific instructions in the e-mail you receive when initially you sign up.

SECURITY OF YOUR PERSONAL INFORMATION

We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Only authorized employees and suppliers have access to your personal information. Your personal information is stored in secured locations and on servers controlled by ChowBella, located either at our offices or at the offices of our service providers.

For access to your personal information, please contact us using the contact information in the "Contact Us" section below.

THIRD PARTY WEB SITES

For your convenience, ChowBella's website sometimes contains hyperlinks to web sites managed by third parties. By activating these hyperlinks, you will leave our site for those of the third parties, which may have different privacy policies and practices than ChowBella. ChowBella cannot be held liable for the use of such third party web sites

UPDATES TO PRIVACY POLICY

ChowBella reserves the right to be update, modify, or supplement this privacy policy from time to time.

CONTACT US

ChowBella welcomes your questions, comments or requests regarding this privacy policy. Please contact us at info@chowbellaconcierge.com.